On April 1, 2009, Consumer Protection BC became responsible for the licensing of home inspectors. We are working in partnership with home inspector associations to ensure that the home buyer's interests are protected and that recognized accrediting bodies are providing a code of ethics for their members and a complaint resolution process for consumers.

Licensing Questions:

Please contact Consumer Protection BC's Inquiry Centre if you have a concern regarding any of the following issues.

• Failure to display a licence;
• Failure to produce a licence on request;
• Operating in a name different than the licensed name;
• Appear to be operating at different location other than the licensed location;
• Conflict of interest that has resulted in material gain for the home inspector;
• Disclosure of report content; or
• Operating without a licence.

Quality of Service Complaints:

Please contact the appropriate designated home inspector association if you have a complaint about the quality of service of a home inspector with regards to the following:

• Certification standards;
• Training;
• Conduct;
• Qualifications; or
• Code of ethics.

If the home inspector is not a member of one of the above associations, contact Consumer Protection BC's Inquiry Centre.

If you're not sure whether a home inspector is licensed, click here to verify a home inspector’s licence.