Resources & Links

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The terms being used for debt-related services and the options available to consumers today can be confusing.  Whether it’s called debt counselling, debt management, debt pooling or debt settlement, it is important for consumers to understand the difference in the services being provided.  This page has some information and resources for you.

Debt Collection

This 30 minute webinar (& accompanying notes) has valuable information for consumers about the debt collection laws in BC and is a good refresher for those working in the debt collection industry. 

Debt Pooling

You can find out more about debt pooling and why debt poolers in BC are required to be licensed with Consumer Protection BC by reading our tip sheet on this debt solution option.

Credit Counselling

A debt management program involves a written agreement between you and the lender, with the help of an agency such as a credit counsellor. To find a credit counsellor, look in the Yellow Pages of your phone book under “credit and debt counselling".


Provincial Student Loan Information

Federal Student Loan Information

Disputing Debts

Credit Reporting

Disclosure of the Cost of Consumer Credit

General Tips