The British Columbia Utilities Commission is a regulatory agency of the Provincial Government, operating under and administering the Utilities Commission Act ("UCA"). The Commission is responsible for ensuring that customers receive safe, reliable and non-discriminatory energy services at fair rates from the utilities it regulates, that shareholders of these utilities are afforded a reasonable opportunity to earn a fair return on their invested capital, and that the competitive interests of B.C. businesses are not frustrated.

In addition to its regulatory responsibilities, the Commission provides the following services and assistance:

• reviews ratepayers' complaints about the actions of utilities;
• provides copies of documentation prepared by the Commission (e.g., Brochures, Guidelines, Orders, Decisions, etc.,) at no charge. These documents are also posted to the Commission's web site (http://www.bcuc.com);
• access to regulated utilities' Tariffs;
• access to information filed in public hearings; and
• responds to requests for general information regarding utilities
  
  British Columbia Utilities Commission
  

For information about obtaining electrical and gas permits, finding licensed electrical and gas contractors and knowing what to look for in a contractor, contact:

        BC Safety Authority