How to Cancel a Direct Sales Contract Within 10 Days of Receiving a Copy of the Contract

**Note – We regulate specific contents of the contract, not the business itself.

Contact the Business in Writing

The first step is to provide notice of cancellation.  The notice must be given to the address in the contract by any method that allows you to prove that you gave the cancellation notice.

There are several ways to do this including delivering notice in person or sending the notice by registered mail, email or facsimile.  If the notice is sent by mail, fax or email if doesn’t matter if the business receives the notice within the required period provided you sent the notice within 10 days of receiving a copy of the contract.

Cancelling a Direct Sales Contract Within 10 Days

Keep a Copy of Your Cancellation Letter/Form

You must be able to provide proof of the date you cancelled the contract.  Be sure to send the letter or form in a way that proves your cancellation was sent within 10 days from when you received a copy of the contract. We suggest sending letters through registered mail, or fax. If you opt to send through fax, please keep a copy of the proof that the letter was sent and received by the business.

There are other instances in which you may be able to cancel your contract. If you have other inquiries about cancelling a direct sales contract please contact our Inquiry Unit by telephone at 1-888-564-9963 or by email at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it