{August 27, 2010} VICTORIA, BC.  Consumer Protection BC is advising consumers that Mexicana Airlines (Grupo Mexicana) has announced that it has suspended its operations indefinitely.  Their website at mexicanainforma.com states that the company is technically bankrupt.

BC's Travel Assurance Fund:

If you are unable to receive a refund from Mexicana Airlines, your travel agent or your credit card company, and you booked through a licensed BC travel agent, you may be eligible to claim against the Travel Assurance Fund.

There’s a lot to know about the fund and eligibility for both consumers and travel agents. Please visit our Travel Assurance Fund page on our website. If you have questions about the Travel Assurance Fund, please contact our Inquiry Centre toll at 1-888-564-9963.