When you have a question or complaint you want addressed, sometimes it is challenging to figure out which organization can assist you. Our Inquiry team often receives inquiries about concerns that do not fall within the laws that we oversee. For this reason, we have created an online directory of organizations which you may find very useful.

Consumer Protection BC gets all kinds of questions from BC consumers and businesses. There are times we receive questions about issues that fall outside of our mandate but we can still help by providing a good referral.