The internet has given us the ability to take care of a wide range of consumer transactions online. We can bank, shop, and even make dinner reservations all from the comfort of our own home. So If I wanted to book a vacation, why would I get out of my pajamas and over to a travel agency when I can book online with the click of a mouse? Well it turns out that there are a number of great reasons for using the services of a travel agent.

Who knows what cemeteries, travel agents and payday lenders have in common? The answer: they are all licensed by Consumer Protection BC!

Have you “liked” our Facebook page?  We provide information and tips through Facebook every weekday and also answer consumer questions posted on our page.  We also like to have fun and so we have just launched a new contest on Facebook!

We were recently contacted by a BC media outlet to speak about time shares and offer tips to consumers.  We wanted to share that interview with you as we think it has some good information.

Have you ever heard of the Travel Assurance Fund?  We received a call today from a consumer who wanted to access it but wasn’t really sure what it covered.

We were interviewed recently by CTV's Olsen On Your Side who had some questions about the flight cancellations and BC's Travel Assurance Fund.  The segment aired on March 2, 2011 - watch it here!

We are gearing up for another cold and wet week here in Victoria.  This is about the time of year where I’m dreaming of getting away to a place with great food, beautiful beaches, and lots of great snorkelling.  My more realistic travel buddy has reminded me that many things need to be put in place before we get to go anywhere. Who are we booking our trip with? Are our passports up to date? Are there any travel advisories on our destination?  What about booking accommodations and even excursions?

Consumer Protection BC is responsible for licensing travel agents and travel wholesalers in British Columbia. Some consumers don't know that travel agents are required to be licensed in BC.