As a product of the technically-savvy Millennial Generation, I’m certainly no stranger to buying and selling goods online. But when it comes to selling a car through an online, third-party broker, it’s important to be cautious and know exactly what you’re paying for – and what you’re getting in return.  

Did you know we have four separate advisory groups? Covering the industries of telemarketing, debt collection, funeral services and travel services, these advisory groups are made up of both industry members and consumer representatives. Interested in learning how you can become a member? Read on!

There are some interesting things happening with the telecommunications industry lately. As you may know, the Canadian Radio-television and Telecommunication Commission (CRTC) created a “National Do Not Call List” which has been helping Canadians reduce the number of telemarketing calls they receive. Here’s the latest news from the CRTC on how this process is going.

Who knows what cemeteries, travel agents and payday lenders have in common? The answer: they are all licensed by Consumer Protection BC!

If you have read our post “Everything You Wanted to Know About Telemarketers”, you know that Consumer Protection BC plays a role in licensing and regulating certain telemarketers.  For example, the law under the Business Practices and Consumer Protection Act states when a telemarketer can call you.  This being said, we are aware that some consumer prefer not to receive calls at all.  If you are one of these people, you may want to look into the Canadian Radio-television and Telecommunications Commission’s (CRTC) National Do Not Call List.

We’ve all had this happen.  We finally get dinner on the table and the whole family rounded up.  We sit down to eat and the phone rings.  We rush to answer it to find it’s a recorded sales pitch.  These unsolicited calls can be frustrating to receive but for many businesses and charities, telemarketing is an effective way to conduct business.

Consumer Protection BC licenses and regulates certain telemarketers. The law in BC outlines when telemarketers can call you and requires them to keep specific records.   It’s important to know that not all telemarketers need to be licensed.