Recently we received an inquiry which we referred to the BC Ombudsperson. We thought providing some information about this organization would be helpful to our blog readers.

Consumer Protection BC is proud to introduce a new pilot project. It’s called Online Dispute Resolution (ODR) and it’s a cost effective and efficient way for BC consumers to resolve disputes with businesses over the internet.  We just launched this tool and already, a few cases have been resolved! Continue reading to find out more about ODR.