Displaying items by tag: Complaint Subscribe to this RSS feed
Complaints… we all have them. Take just a moment and think back to the last time you approached a business about a bad experience: were you satisfied at the resolution? If not, hopefully this blog post will help you out the next time you discover a bug doing the breaststroke in your bowl of borscht.
Consumer Protection BC is proud to introduce a new pilot project. It’s called Online Dispute Resolution (ODR) and it’s a cost effective and efficient way for BC consumers to resolve disputes with businesses over the internet. We just launched this tool and already, a few cases have been resolved! Continue reading to find out more about ODR.