After years of searching, my friend has finally found the perfect house. Now comes the packing, cleaning and moving. When we imagine what our furniture will look like in our new home, we don’t pictures broken lamps, scratched chairs or dented bookshelves. But no matter how close or far you are moving, or how careful people are, accidents can happen. It is important to review your moving insurance before you move.

2011 was another exciting year for Consumer Protection BC.   Did you know that we answer our calls live? Debt collection, retail and travel questions continued to be the top 3 topics of consumer questions to Consumer Protection BC’s call centre in 2011.

We have all had that knock at the door. You are usually just sitting down to dinner or are up to your elbows in dish water.   You answer the door to find someone “just happens to be in the area” and has extra material for paving your driveway, has a ladder handy to wash your windows, or has a vacuum that you just have to hear about. We often feel hesitation around starting a conversation with a door to door sales person but we do it anyway because we want to be polite. And then we don’t know how to end the conversation.