Our Inquiry team often receives calls from consumers who have just purchased a car from a BC dealership. The most common question we are asked is whether or not they can return the car if they are not satisfied. Often consumers think there is a grace period where they can return the car but this is not the case.  Once you purchase the car, most often you can’t return it.

The internet has given us the ability to take care of a wide range of consumer transactions online. We can bank, shop, and even make dinner reservations all from the comfort of our own home. So If I wanted to book a vacation, why would I get out of my pajamas and over to a travel agency when I can book online with the click of a mouse? Well it turns out that there are a number of great reasons for using the services of a travel agent.

Living with debt is a reality for many British Columbians nowadays. For many individuals this could mean being on the receiving end of numerous collection calls. For some, collection calls can seem quite intimidating and demanding. For this reason, BC’s consumer protection laws provide a way to request communication in writing only.

We consistently get questions from consumers around BC's gift card law and group buying deals such as Groupon.