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Consumer Protection BC (19)
Taking care of business
Written by Melaina
If you are curious to know what we at Consumer Protection BC are planning in terms of our priorities and focus over the coming years, we’ve just posted our 2013-15 Business Plan. Take a look and stay tuned for our next major document to be e-published in the spring: our 2012 Annual Report, which is a look back at our activities from last year.
Read more...We’re counting down the Top 10 Scams
Written by Melaina
Well, mid-January is upon us and that can only mean one thing: it’s time to announce the Top 10 Scams, an annual list created in partnership between Consumer Protection BC, the BBB, British Columbia Securities Commission, the Competition Bureau of Canada, the RCMP and the Vehicle Sales Authority. From romance to computer scams, this year’s list is themed “just in case a scam is around the corner,” showing how even the most convincing promise can turn out to be not exactly what it’s supposed to be. Read on to learn more about this year’s Top 10 list and for tips on how to protect yourself against scammers.
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It’s the sixth-annual Credit Education Week Canada – an event spearheaded by Credit Canada Debt Solutions and Capital One Canada with the objective of raising public awareness and educating Canadians about the issues and challenges we may face when managing our finances.
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Today marks the second half of our two-part blog series on information access, one way we’re marking our province’s Right to Know Week. (If you missed last week’s post on the history of this event, you can access it here.) Today I’m going to dig a bit deeper into the topic of information access by exploring what having a right to know actually means for you, and how you can exercise your rights.
Read more...It’s your Right to Know!
Written by Melaina
Do you know your rights when it comes to accessing government records? Well, as BC’s annual Right to Know Week is set to kick off in just seven days, I thought a two-part blog post series on information access – and the event itself – might be in order. First up: all about Right to Know Week.
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Late last year we first told you about our Online Dispute Resolution (ODR) pilot project. It’s a new and efficient way for consumers and businesses to try to resolve disputes over the internet. We thought an update might be in order.
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Did you know we have four separate advisory groups? Covering the industries of telemarketing, debt collection, funeral services and travel services, these advisory groups are made up of both industry members and consumer representatives. Interested in learning how you can become a member? Read on!
Read more...Do we have a summertime contest for you!
Written by Melaina
Here on the West Coast (read: Wet Coast) of British Columbia, wearing gumboots in July isn’t merely a fashion statement, but a necessity. And while not all areas of the province have experienced our cold and soggy weather (here’s looking at you, Ashcroft – a place that’s reportedly the driest in BC), summer, in all its variations, is something everyone can get excited about.
Meet Melaina
Written by Tatiana
As you know, our original Consumer Protection BC blogger, Michelle, left our organization in May. We are happy to introduce you to our new blogger, Melaina!
Read more...Our Online Resource Directory
Written by Tatiana
When you have a question or complaint you want addressed, sometimes it is challenging to figure out which organization can assist you. Our Inquiry team often receives inquiries about concerns that do not fall within the laws that we oversee. For this reason, we have created an online directory of organizations which you may find very useful.
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