03 July 2012
Our Online Resource Directory
Written by Tatiana
When you have a question or complaint you want addressed, sometimes it is challenging to figure out which organization can assist you. Our Inquiry team often receives inquiries about concerns that do not fall within the laws that we oversee. For this reason, we have created an online directory of organizations which you may find very useful.
The “How Can We Help” directory is located on our website and is an A – Z list of resources which covers areas that we directly oversee (such as debt collection, payday lending, and funeral services). It also has a number of other useful referrals and resources for issues that do not fall under the consumer protection laws we administer. Some of these other topics include gas pricing, moving companies and insurance. It’s a great place to start looking for information if you have questions or concerns about a consumer issue. Check it out and we encourage you to bookmark the page.
If you are having an issue with a business, there may also be the potential for you to submit a complaint into our Online Dispute Resolution (ODR) self-help tool. For more information about Online Dispute Resolution, read this blog, or visit the Online Dispute Resolution webpage. For more information about Online Dispute Resolution, read this blog, or visit the Online Dispute Resolution webpage.
Published in Consumer Protection BC.
Tatiana works in communications for Consumer Protection BC. She is always talking about something our organization is doing and just between us, she can get pretty loud.