Follow us on: Facebook Twitter RSS feed

Debt Collection

Posted on:
29 October 2014
Was this information useful?
+ Yes
+ No

Getting calls from a debt collector can be stressful, but we’re here to help you understand what collectors are allowed (and not allowed) to do. 

Read more...

Debt Collection

Posted on:
27 October 2014
Was this information useful?
+ Yes
+ No

Just in time for Financial Literacy Month, we're sharing three little-known facts about what debt collectors are (and aren’t) allowed to do when collecting debts from BC consumers. 

Read more...

Consumer Protection BC

Posted on:
20 October 2014
Was this information useful?
+ Yes
+ No

Did you know that we send out regular emails full of useful consumer information, tips and resources? Read on to learn more about what kind of information we share in these emails and how to sign up!

Read more...

Tips

Posted on:
09 October 2014
Was this information useful?
+ Yes
+ No

As we head into fall and then winter, I wanted to share with you a handful of helpful websites I came across to help you anticipate bad weather, road conditions, ferry waits and more. 

Read more...

Cemetery & Funeral Services

Posted on:
06 October 2014
Was this information useful?
+ Yes
+ No

Typically when we make funeral arrangements, we rely on a licensed funeral home to perform the services and the transportation of a departed loved one.  However, sometimes we get requests from individuals who wish to take personal responsibility for the transfer of remains of a loved one to a funeral home, crematorium or cemetery.  If you are considering the option of a private transfer, there are processes to follow to ensure the handling of the remains are done in a safe, dignified and respectful manner.

Read more...

Tips

Posted on:
29 September 2014
Was this information useful?
+ Yes
+ No

We had a question from a consumer the other day: “How can I be sure I’m hiring a legitimate, trustable contractor to renovate my home?” There are many legitimate contractors and business out there. Here are some tips to help you make an informed decision when hiring someone.

Read more...

Travel

Posted on:
22 September 2014
Was this information useful?
+ Yes
+ No

Your sunscreen, toothbrush and passport are packed – you’re ready for your holiday! And while most vacations are wrinkle-free, sometimes issues come up: luggage could be lost or family members could become ill. Keep reading for tips and information about travel insurance.  

Read more...

Consumer Contracts

Posted on:
15 September 2014
Was this information useful?
+ Yes
+ No

It seems weird to be talking about holiday parties in September, doesn’t it? Last week we received two calls from consumers, asking about deposits they put down on holiday venue rentals – specifically, they asked if they were entitled to refunds if they cancelled their contracts. Check out our top three tips when it comes to signing a contract for a venue rental.

Read more...

Tips

Posted on:
08 September 2014
Was this information useful?
+ Yes
+ No

Did you know that one in five Canadians believes they know of a senior who might be experiencing some form of abuse? Although this is not an area that falls within our authority as an organization, in this blog post, we wanted to share some important information from the Government of Canada to help you detect the signs of elder abuse and know where to go for help.

Read more...

Tips

Posted on:
02 September 2014
Was this information useful?
+ Yes
+ No

While not a new scam, it’s one that continues to target British Columbians. This blog serves as a reminder about what to watch out for when it comes to the tech support/Microsoft scam.

Read more...
 
ConsumerProBC Don't fall for a charity #scam this holiday season. Spot the signs here: http://t.co/kVMgE1pMbm #Telemarketing #TheMoreYouKnow ^mh
11hreplyretweetfavorite
ConsumerProBC Wondering if you can return a new car? The answer is probably no. Read more here: http://t.co/NdQYrF0jQ5 ^mh
12hreplyretweetfavorite
ConsumerProBC Wondering what #payday lenders are allowed (and not allowed) to do under BC's law? Start here: http://t.co/Q00wigvGgP ^mh
14hreplyretweetfavorite
ConsumerProBC @BBB_BC Happy Halloween to all of you, too! ^mh
15hreplyretweetfavorite