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Consumer Contracts

Posted on:
24 July 2015
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With all the purchasing options out there (some just a mouse click away), some people may believe the reign of the door-to-door salesperson is over. But from the number of calls we get each year on this topic, I can tell you the door-to-door sales industry is alive and well. Why? Well, it works. While there are many legitimate sellers, in this post we will talk about your door-to-door sales contract rights, offer tips on how to respond to a door-to-door seller and share information about where to go if you need help.

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Home Inspections

Posted on:
21 July 2015
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It’s likely that a home will be the biggest purchase you’ll ever make, which is why many consumers opt for a home inspection before they sign on the dotted line. In this blog post, we’re sharing information about the home inspection process – learn what to expect and about your rights.

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Debt Collection

Posted on:
13 July 2015
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We understand not everyone feels comfortable resolving issues or talking with a debt collector over the phone. If you feel this way, we’re piloting a new program that allows consumers to communicate with certain BC-licensed collection agencies through an online platform. 

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Losing a loved one is difficult enough, but what happens if you need to transport some (or all) of the cremated remains across the country? In today’s blog post, learn whether or not you’re allowed to transport cremated remains by mail.

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Tips

Posted on:
29 June 2015
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So you’re ready for a new ride, but can’t make up your mind as to whether buying or leasing is better. While there are pros and cons to both options, we’ve collected some tips to help make the decision a bit easier.

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Home Inspections

Posted on:
22 June 2015
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It’s been two years now since I dipped my toe into the real estate market and purchased my first home. And while I was lucky to have my dad by my side, offering advice and tips, it quickly became clear just how much I didn’t know about the process. In today’s blog, I’m offering my top 5 tips if you’re thinking about buying a home!

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Other Business

Posted on:
15 June 2015
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When was the last time you checked your credit report? Many consumers don’t know they have the ability to request a free (written) copy of their credit report. In today’s blog post, we’re going to show you how to do this!

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Consumer Protection BC

Posted on:
10 June 2015
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We just published our Annual Report and Financial Statements – here are a few highlights of our work in 2014!

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Tips

Posted on:
01 June 2015
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A few weeks ago, one of our Facebook friends shared a frustrating experience she had with a locksmith. She had questions and by trying to help direct her to the appropriate agency, we realized we actually didn’t know that much about this industry. So in this blog post, we’re sharing some of the information we learned about locksmiths in BC (mostly sourced from the Ministry of Justice): find out what locksmiths are (and aren’t) allowed to do, who licences them and where to go if you have a complaint.

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Tips

Posted on:
25 May 2015
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Today we’re sharing information from the Competition Bureau about fraudulent health products and cures.    

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ConsumerProBC MT @BCInfoPrivacy: DYK? #PIPA applies to cloud computing use in BC. Check out Cloud Computing for private orgs http://t.co/eRV6TwQfLw
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ConsumerProBC MT @Fraserhealth: Not all child care facilities are created equal. http://t.co/1mJmttR0KF @WCFmag http://t.co/E35S4NP6fV
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ConsumerProBC @SrsAdvocateBC Thanks for sharing our info!
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ConsumerProBC @nvg1372 Thanks for sharing our information, Arlene! ^mh
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