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Consumer Contracts

Posted on:
05 February 2016
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Written by Consumer Protection BC’s enforcement department

Scenario:
It’s a beautiful day so you decide to go outside and clean up your front yard. A salesperson approaches you and says they were in the area repairing your neighbour’s roof. The salesperson tells you they noticed your roof appears to be damaged, and in need of urgent repairs. Since they are already in the area, they are willing to offer you a “neighbour discount”; but since they are very busy, you have to give them a $3,000 deposit to hold the job. Yikes! You’re really concerned about your roof leaking but you aren’t sure what to do.

What would you do?
(a) Rush inside to get your cheque book and write a cheque to the salesperson for $3,000. Whew! You are glad you were outside when the salesperson drove by!
(b) Tell the salesperson that you aren’t interested. You go inside and call two roofing companies and ask them to inspect your roof, and provide written estimates.
(c) Ask the salesperson for the name of the neighbour whose roof was just repaired because you’d like to look at their completed work, and get a reference. 

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Other Business

Posted on:
01 February 2016
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Written by Consumer Protection BC’s enforcement department

Scenario:
You just found out you’re having a baby and your best friend buys you a $50 gift card at a well-known baby clothing store. She kept the gift card until you had your baby. By the time you go to the store to use the gift card, you discover that while the store is still open, they have recently declared bankruptcy and the salesperson won’t let you use the card.

What would you do?
(a) Shred the gift card.
(b) Ask the sales clerk for more information.
(c) Demand the salesperson accept the gift card since the store is open and selling clothes.

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Consumer Contracts

Posted on:
25 January 2016
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For many people, buying a house is the biggest financial transaction they'll ever make. It may be stressful and exciting all at the same time. There are many elements that have to come together at the same time and there are many steps involved. One integral part of house hunting is getting financially approved before you start looking. While we don’t oversee mortgages or financial institutions, we wanted to offer some tips if you are thinking of getting a mortgage.

For many people, buying a house is the biggest financial transaction they'll ever make. It may be stressful and exciting all at the same time. There are many elements that have to come together at the same time and there are many steps involved. One integral part of house hunting is getting financially approved before you start looking. While we don’t oversee mortgages or financial institutions, we wanted to offer some tips if you are thinking of getting a mortgage.

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Cemetery & Funeral Services

Posted on:
19 January 2016
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If making arrangements for your end-of-life has been on your mind, you are probably not alone. These arrangements may not be easy to make for many of us because there are so many aspects to consider. One thing you may want to think about is whether you will pre-arrange your funeral service and how to pay for it. There are a variety of options and in this blog post, we will explain the differences between a preneed contract and life insurance.

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Consumer Protection BC

Posted on:
11 January 2016
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Every year at Consumer Protection BC, we publish our business plan for the next three years. Our Strategic Business Plan 2016-2018 is now available on our website so if you are interested in knowing what our priorities are over the coming years, please have a look.

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Consumer Contracts

Posted on:
04 January 2016
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2016 is here and if you have listed “getting fit and healthy” as part of your new year’s resolution, you may be considering signing up for a gym membership. A few months back, we had inquiry question from a consumer who signed up for a gym on a tablet and was wondering if her digital signature was legal. In this blog post, we’ll share the answer to that question as well as some other important information about signing up for a gym.

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Other Business

Posted on:
21 December 2015
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Last week, we’ve looked at our top 5 most viewed blog posts of 2015. This week, let’s look at our five most popular Facebook posts of 2015. These posts had the most likes, comments and shares from our online community.

Drum roll please...

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Other Business

Posted on:
15 December 2015
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The holiday season is in full swing – family and friend visits, gift shopping, traveling, holiday parties and the list goes on and on. We may be busy but it’s also a great time to reflect on the year that passed. We publish a blog post every week so we thought…why not look back at the year and sharing the five blog posts that were the most read in 2015? They weren’t all written this past year but they were still the most popular! Here they are:

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Motion Pictures

Posted on:
07 December 2015
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Written by Consumer Protection BC’s Motion Picture Classification department

Often people don’t realize that we review and classify motion pictures that are exhibited in BC. We have a team of dedicated staff at Consumer Protection BC who review motion pictures. The law that speaks to this is called the Motion Picture Act. The fundamental public service of motion picture classification in BC has remained intact since its inception. Its practice, however, has evolved with changes in community standards and advances in education and technology.

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Consumer Contracts

Posted on:
30 November 2015
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Written by Consumer Protection BC’s enforcement inspector

Financing and leasing are two ways of paying for an expensive purchase by making a series of smaller payments over time, rather than one full payment upfront. These options may be beneficial at times, but they may come at a cost in the long run so it’s important to make an informed choice. Let’s find out about your rights when it comes to these payment options...

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