Advisory Groups have served as one of the tools within Consumer Protection BC’s stakeholder engagement program. Established by the Board of Directors of Consumer Protection BC, these volunteer groups identify consumer and industry related issues and potential solutions for consideration by the Consumer Protection BC and provide feedback on matters put forward to the group by Consumer Protection BC.
Consumer Protection BC is currently reviewing the industry advisory group structure as a basis for effective stakeholder engagement and we are exploring the best practices of other industries and regulators. As of October 31, 2014 all advisory group member appointments have expired. A final decision regarding advisory groups will be made and communicated in early 2015.
Regardless of the outcome of our review, we remain committed to effective and open communication with all of our valuable industry stakeholders and we thank all of the past members of our advisory groups for their service.
Please click here to view minutes from past Advisory Group meetings for the following industries: debt collection, funeral services, telemarketing and travel services. (Please note that where an advisory group was not established, other tools and methods of engagement are utilized. These include information sessions, work groups and participation in AGM’s, trade shows, and other industry based events.)